At Alphatech Services, we value our customers and strive to provide a transparent and smooth experience. Please read our Cancellation and Refund Policy carefully to understand how cancellations and refunds are handled.
Cancellation Policy
- All requests for order cancellations must be made by calling our customer service representative.
- Cancellations will be accepted only if the request is made before the order has been processed or dispatched.
- Once an order is processed or shipped, it cannot be cancelled.
Refund Policy
- Refunds will be processed only after reviewing the cancellation request and the status of the order.
- To initiate a refund, customers are required to speak directly with our customer service representative via phone.
- Refunds, once approved, will be processed to the original mode of payment within 7-10 business days.
- Shipping and handling charges are non-refundable, unless the refund is due to a fault or error on our part.
Important Notes
- Refunds or cancellations will not be entertained through email, chat, or any other mode except via a direct phone call with our representative.
- Please keep your order details handy when you call to help us process your request quickly.
Contact for Cancellations & Refunds
For cancellations and refund requests, please call:
- Phone: 9111604999
- Working Hours: 10 : 00 AM to 07:00 PM
Thank you for choosing Alphatech Services!
